Friday is here, which means it’s time for our fifth and final virtue for Customer Service Week. Today’s post discusses the value of having a sense of humor as a service provider, and how this may benefit your customer service model. Stop by and feel free to share your thoughts in the comments sections!
Hey all! Come on by and check out our fourth virtue for our Customer Service Week series. We’ve already covered focus, perception, and responsiveness. Today’s post talks about the virtue of (personal) innovation and how this can help you get ahead. Stop by and read all about it!
Hi everyone! Stop by to take a look at a collection of photos taken during the different events and activities from CSOFT’s 2011 World Operations Summit earlier this month! It was a week of reuniting with our worldwide team and welcoming special guests. We learned, we laughed, we discovered. Come and witness the snapshots of the week in today’s blog post!
Today’s blog talks about the growth of collaborative and innovative practices in the next decade. Check it out to see some interesting statistics we found in the Google Decisive Decade Report about how employees want more collaboration and innovation and what they predict the 2020 workplace will be like. Don’t forget to comment! As always, we love to hear your thoughts :)
Hi guys! In today’s blog, Matt Arney talks about the disconnect between what translation buyers need and what localization vendors are selling. This can easily be bridged if LSPs would just embrace the new ideas and technologies that are emerging within the localization and translation services industries. Check it out now to read more about simplifying processes and what CSOFT can offer you so you can emerge with more.