Technical writing is often an unspoken, and sometimes unheard of, process across business and technology sectors. Many leading R&D centers are bursting with bright spark engineers, sharp-minded designers, and idea generators who make products and services come to life. However, this doesn’t mean that they can explain their product or service accurately or concisely.
For those of you who didn’t have the opportunity to attend, the DITA Europe 2010 Conference in Vienna was a rousing success. In this guest entry, Carl Yao, the Vice President of Global Strategy at CSOFT, relates two DITA success stories from companies that saved a ton of money on translation and localization as a direct result of applying XML-based DITA standards to their content development processes. Carl also gives a quick rundown of his own presentation at the conference, “How to Become an Expert Terminologist in 30 Minutes.” Come check it out!