technical

Writing Technically To The The Non-Technical Audience

Producing technical documentation in the wrong way can cost a company thousands of dollars as it can be damaging to your business if nobody knows how to use your products. When your audience is the general public (no matter what industry you’re in) it’s important to keep communication simple. Here are some tips to keep in mind as a technical writer writing to the non-technical audience.

hello china

The Development of Technical Writing in China

These days, with more and more Chinese tech companies going global and needing to appeal to Western markets, the need for high-quality technical communications teams is vital and ultimately the key to a company’s success. In order to effectively and efficiently utilize technical communication (TC) teams, we must look at the most common differences between Chinese and Western TC standards.

3 Important UXO Strategies to Consider

3 Important UXO Strategies to Consider

We can become so focused on the insider experience of developing and marketing our great products that we lose sight of how customers experience them. If a customer has a poor interaction or feels frustrated with an interaction, they are unlikely to buy and even less likely to return to our products. Leveraging real customer behavior to improve customer satisfaction is the process called user experience optimization, or UXO.

Setting the Standard... (IEC 82079 European Technical Writing standards)

Setting the Standard… (IEC 82079 European Technical Writing standards)

In relation to technical communicators, standards provide a platform from which to communicate technical ideas at an international level, to an international audience, in the most effective way possible. The idea of standardizing technical communications is relatively new, and still in development, due to the fact that standards are first composed at a voluntary-level with multiple SME contributors. However, the IEC is paving the way for technical communicators to collaborate on issues such as how documentation is optimized.

Benefits of Having Your Technical Writers and Engineers in the Same Place

Benefits of Having Your Technical Writers and Engineers in the Same Place

China’s role in the global economy is a powerful one, especially in the R&D sector where it continues to show steady growth. As a result, China is now strategically placed in a prime location, serving as a platform for global enterprises wanting to explore R&D opportunities within Chinese borders, and equally for domestic enterprises wanting to explore opportunities abroad.