Friday is here, which means it’s time for our fifth and final virtue for Customer Service Week. Today’s post discusses the value of having a sense of humor as a service provider, and how this may benefit your customer service model. Stop by and feel free to share your thoughts in the comments sections!
Customer Service Week continues with more to read on how to respond in various customer service-related situations. Today’s highlighted virtue, responsiveness, emphasizes the importance of attitude and problem-solving. Stop by and read all about it at Simply CSOFT!
If you haven’t heard, it’s Customer Service Week at Simply CSOFT! Stop by to read all about the second virtue of customer service through a Taoist lens. Yesterday we discussed how a sharpened focus can lead to better understanding of clients’ needs. Today we will emphasize the concept of perception, and how service providers can alter their customer service approach to better satisfy their customers. Stay tuned for more virtues all this week!
Hey everyone! Stop by to check out part one of our week-long series on Customer Service! Our very own Jesse He introduces you to the five virtues of customer service through a Taoist perspective. It doesn’t get any better than that! Today’s virtue emphasizes focus — head on over to Simply CSOFT to read more about it.