In 1970, during the height of the counterculture movement in the US, massive student protests opposing the Vietnam war brought people together, gave them a voice, and empowered them to stand up for their beliefs. The environment, however, was still relatively unprotected. Factories released smoke and sludge, and big V8 Sedans guzzled leaded gas with […]
This week’s blog entry on Simply CSOFT argues the case for a pan-industry move towards the future, beginning with the elimination of piles upon piles of paper in our offices. We take a look at the benefits of a paperless office, and use the United Kingdom National Health Service’s recent announcement to “go paperless” as a lens through which to explore the argument further.
Friday is here, which means it’s time for our fifth and final virtue for Customer Service Week. Today’s post discusses the value of having a sense of humor as a service provider, and how this may benefit your customer service model. Stop by and feel free to share your thoughts in the comments sections!