Technical documentation often demands on-site consultation

Technical Documentation Best Practices: The Importance of Going On-Site

When it comes to boosting a technical document’s value, going on-site with a client is a chance to ask the right questions, feel out pain points, and assess the considerations that technical experts are likely to overlook.

CSOFT Presents at tcworld China About Managing Western Writing Teams

From May 15-16, CSOFT attended and spoke at tcworld China 2018, where experts and leaders from the technical communications field gathered to discuss the latest information and trends for the industry. At the 2-day event, presentations and workshops covered a broad range of topics including the developments of AI in technical writing, the benefits of chatbots, and the uses of different CMS platforms.

Technical writing can be quite the conundrum

On Technical Writing: 7 Things That Drive Content Authors and Translators Crazy

Technical writers are a vital part of any tech company. They carefully craft documentation that effectively breaks down very complicated technology and explain it in a way that novices can understand. Let’s take a look at what exactly technical writers have to deal with on a daily basis.

Industry Insight: Should You Hire Technical Writers?

Should you be hiring technical writers to support your company’s documentation needs? Young and growing companies continue to encounter this challenge when expanding their market reach for the first time. Technology products are becoming more and more global. Research and development at the world’s largest tech companies is often conducted internationally, and products like iPhones […]