From May 15-16, CSOFT attended and spoke at tcworld China 2018, where experts and leaders from the technical communications field gathered to discuss the latest information and trends for the industry. At the 2-day event, presentations and workshops covered a broad range of topics including the developments of AI in technical writing, the benefits of chatbots, and the uses of different CMS platforms.
Producing technical documentation in the wrong way can cost a company thousands of dollars as it can be damaging to your business if nobody knows how to use your products. When your audience is the general public (no matter what industry you’re in) it’s important to keep communication simple. Here are some tips to keep in mind as a technical writer writing to the non-technical audience.
Simply put, technical writers produce documentation to help the average reader understand how to use products or services. Few in our field attain fame for their writing, and those who do – like Ted Chiang, Kurt Vonnegut, and Amy Tan – are generally known for their non-technical work. Find out more about technical writing.
Technical writing differs from other forms of writing. Its aim is generally to provide instruction about a subject to help users solve problems. Because technical writing has such a unique, defined goal, good technical writing adheres to specific guidelines. Here we look at some of the most important things to avoid when writing technical documents.
This week’s blog entry on Simply CSOFT makes a general case for how some of the standard service offerings of a localization provider can be beneficial to globalizing company brands. Whether you’re familiar with the localization industry or not, this piece should provide some food for thought, especially when considering current global trends.