Hi everyone! We hope you missed us because Simply CSOFT is back with some steadfast and admirable New Year’s resolutions from our CSOFT team members. Read all about their goals for 2012 and don’t forget to leave a comment with your aspirations for the new year!
Hey all! Come on by and check out our fourth virtue for our Customer Service Week series. We’ve already covered focus, perception, and responsiveness. Today’s post talks about the virtue of (personal) innovation and how this can help you get ahead. Stop by and read all about it!
Customer Service Week continues with more to read on how to respond in various customer service-related situations. Today’s highlighted virtue, responsiveness, emphasizes the importance of attitude and problem-solving. Stop by and read all about it at Simply CSOFT!
If you haven’t heard, it’s Customer Service Week at Simply CSOFT! Stop by to read all about the second virtue of customer service through a Taoist lens. Yesterday we discussed how a sharpened focus can lead to better understanding of clients’ needs. Today we will emphasize the concept of perception, and how service providers can alter their customer service approach to better satisfy their customers. Stay tuned for more virtues all this week!
Stop on by to get your hands on three localization tips, brought to you by Christina, a lead project manager at CSOFT. Find out how clients unfamiliar with the localization process become more informed, why she thinks her coworkers are invaluable, and what she believes are key steps in best approaching clients. More at Simply CSOFT!
Hey guys! Before you saunter off to a great weekend, stop by the blog to check out five solid reasons why localization is the right move for your organization. Do you want success? More business? Quality results? Read about how localization can help you achieve these results and more at Simply CSOFT! See you there!
Check out an interview with web globalization connoisseur and co-founder of Byte Level Research, John Yunker. Read all about what Yunker has to say on the shrinking globe, how social networking sites have lead the way with crowdsourcing, and best practices tips. We were so fortunate to have John Yunker lend his time and expertise. It was truly a treat!
Check out three quick tips from James, CSOFT International’s chief quality control and assurance expert. He’ll shed light on how quality is influenced by communication and customization. James will also explain what “quality massaging” is and why it is so important, so stop on by!