Should Companies Outsource Technical Writing to International Writers

A successful global approach is strengthened immeasurably by integrating your business goals with the resources capable of achieving them.

Creating Strong Multilingual User Interfaces for International Markets

When launching a product or service into the global marketplace, there are many factors which should be taken into account. Creating a UI that is clear, consistent, responsive, and attractive can be the difference between a successful product launch, and watching your efforts go to waste.

4 Important Factors Copywriters Must Keep in Mind

Grabbing the engagement of reader’s is the gold standard, and for copywriters to excel at their craft, key strategies must be realized. Here are four factors to consider when generating your copy:

3 Important UXO Strategies to Consider

We can become so focused on the insider experience of developing and marketing our great products that we lose sight of how customers experience them. If a customer has a poor interaction or feels frustrated with an interaction, they are unlikely to buy and even less likely to return to our products. Leveraging real customer behavior to improve customer satisfaction is the process called user experience optimization, or UXO.

Setting the Standard… (IEC 82079 European Technical Writing standards)

In relation to technical communicators, standards provide a platform from which to communicate technical ideas at an international level, to an international audience, in the most effective way possible. The idea of standardizing technical communications is relatively new, and still in development, due to the fact that standards are first composed at a voluntary-level with multiple SME contributors. However, the IEC is paving the way for technical communicators to collaborate on issues such as how documentation is optimized.

tcworld China, 2017 – An Interview with Joshua Hughman

We interviewed Senior Manager of Technical Communications, Joshua Hughman, to hear his thoughts about this years tcworld event in Shanghai – Here’s what we found out!

CSOFT to Present at tcworld and Hold Training Workshop

CSOFT, a leader in the TC industry in China, hopes that you can join us at the tcworld China 2017 event taking place in Shanghai from May 8th to May 9th 2017. Attendees can expect to hear from various speakers representing different companies and institutions such as Huawei, Microsoft, Lenovo, Parson AG, Peking University, Tongji University, and many more.

What your UX (User Experience) says about your business

User Interface Localization: UX (User Experience) and Your Business

User Experience, or UX, is the practical and perceptive development of a person’s emotional and attitudinal relationship towards tools. Essentially, any end-user’s interaction with a product or service is the makings of user experience.

Document Translations: Should Your Company Adopt DITA?

Darwin Information Typing Architecture, or DITA, provides a formidable toolset for creating and maintaining technical documentation across multiple products and services. DITA allows writers to consider each section in a document as one single unit, and allows writers to then edit individual units accordingly, eliminating the need to rework whole documents manually.

Benefits of Having Your Technical Writers and Engineers in the Same Place

Technical Writers and Engineers: Streaming Communications

China’s role in the global economy is a powerful one, especially in the R&D sector where it continues to show steady growth. As a result, China is now strategically placed in a prime location, serving as a platform for global enterprises wanting to explore R&D opportunities within Chinese borders, and equally for domestic enterprises wanting to explore opportunities abroad.

Top 4 XML Editors

Looking for an XML editor can be very difficult. The process of researching the many different brands and options on the internet and evaluating the benefits and drawbacks of each can be a time consuming process. Allow us to make your XML search easier and read on for a comprehensive introduction to several Extensible Markup Language (XML) editors on the market today, to help improve the flow of your content creation process.