Producing technical documentation in the wrong way can cost a company thousands of dollars as it can be damaging to your business if nobody knows how to use your products. When your audience is the general public (no matter what industry you’re in) it’s important to keep communication simple. Here are some tips to keep in mind as a technical writer writing to the non-technical audience.
In relation to technical communicators, standards provide a platform from which to communicate technical ideas at an international level, to an international audience, in the most effective way possible. The idea of standardizing technical communications is relatively new, and still in development, due to the fact that standards are first composed at a voluntary-level with multiple SME contributors. However, the IEC is paving the way for technical communicators to collaborate on issues such as how documentation is optimized.
CSOFT, a leading expert for technical communications in China, has worked with some of the country’s most successful companies, including Alibaba, Huawei, Midea, Didi, and more. Because of its successful, extensive, and diverse experience at providing seamless communications for all types of business, its technical communications team is able to provide insightful, industry-specific knowledge, and give proven answers as to the fundamental question: how do I make my brand go global?
Technical writing is often an unspoken, and sometimes unheard of, process across business and technology sectors. Many leading R&D centers are bursting with bright spark engineers, sharp-minded designers, and idea generators who make products and services come to life. However, this doesn’t mean that they can explain their product or service accurately or concisely.
CSOFT is proud to be participating in the tekom tcworld China 2016 in Shanghai on April 18-19. Our technical communicators, account managers, and operations managers from all around the world along with other experts in the technical communication and localization industries are there at the Pudong InterContinental to learn, network, and exchange ideas for modernizing […]
CSOFT Stories returns this week with a special in-depth interview with Paul Liotti, Manager of Technical Communications & Localization at Carestream Health. Check out the blog to see what Paul has to say about working with CSOFT for the past 10 years,and the future of the industry.
For those of you who didn’t have the opportunity to attend, the DITA Europe 2010 Conference in Vienna was a rousing success. In this guest entry, Carl Yao, the Vice President of Global Strategy at CSOFT, relates two DITA success stories from companies that saved a ton of money on translation and localization as a direct result of applying XML-based DITA standards to their content development processes. Carl also gives a quick rundown of his own presentation at the conference, “How to Become an Expert Terminologist in 30 Minutes.” Come check it out!